Refund & Return Policy

Our Commitment to Your Satisfaction

We aim to ensure you are entirely satisfied with every purchase made through our website. Should you find yourself unhappy with your order for any reason, you have the option to return the item within 30 days of receipt. You may choose a full refund or an exchange, depending on your preference.

Eligibility for Returns

To qualify for a return, the item must remain unused and in the same condition as when you received it. The product should also be in its original packaging. When returning your item, please include your order number along with a brief explanation of the reason for the return.

How to Initiate a Return

If you wish to begin the return process, please reach out to our customer service team at [email protected] or [email protected] to request a return authorisation. After your returned item is received and inspected, we will notify you by email to confirm that your item has arrived and your refund has been processed.

Return Shipping Costs

Please be aware that the cost of return shipping is your responsibility, except in cases where the return is necessary due to an error on our part.

Refunds

Refunds will be credited to the original payment method used for your purchase.

Contact Us

If you have any questions or require further information regarding our Refund & Return Policy, please do not hesitate to contact us. Thank you for choosing to shop with us.